WhatsApp Integration for Odoo 18: Streamline Your Communication

Revolutionize your business communication with our powerful WhatsApp integration for Odoo 18. This comprehensive solution offers advanced conversation management, real-time message handling, and seamless contact integration, all designed to enhance efficiency and customer engagement.

🚀 Key Features

✅ Complete Message Management System

• Unified Inbox: Manage all WhatsApp conversations from a single, centralized location within Odoo.
• Real-time Messaging: Send and receive messages instantly, ensuring prompt communication.
• Contact Integration: Automatically link WhatsApp conversations to existing Odoo partner records for context and efficiency.
• Message Threading: Maintain organized conversation flows for each contact, improving clarity and traceability.
• Media Support: Effortlessly handle documents, images, and other file attachments within the chat interface.
• Status Tracking: Visual indicators provide clear updates on message delivery and read receipts.

✅ Production-Ready Bridge

• Go WhatsApp Bridge: Direct integration with the WhatsApp Web API using the robust whatsmeow library.
• QR Code Authentication: Securely connect your WhatsApp account using a QR code for enhanced security.
• Session Management: Maintain persistent WhatsApp sessions using SQLite storage for reliable connectivity.
• Process Monitoring: Automatic bridge startup and health monitoring ensures uninterrupted functionality.
• Docker Support: Simplified deployment and management through seamless Docker container integration.

✅ Advanced UI/UX

• WhatsApp-style Interface: Enjoy a familiar and intuitive chat-style interface with message bubbles for a seamless user experience.
• Responsive Design: Access and manage your WhatsApp communications efficiently across desktop, tablet, and mobile devices.
• Search & Filter: Quickly locate specific conversations using powerful search and filter options by contact, content, or date.
• Archive System: Organize your conversations with an archive system for easy access to past communications.
• Activity Integration: Automatically create Odoo activities for new conversations to ensure no message goes unattended.

✅ Discuss Channel Integration (COMPLETED)

• Auto Channel Creation: WhatsApp conversations automatically create associated Odoo Discuss channels for team collaboration.
• Multi-User Support: Multiple team members can participate in and manage WhatsApp conversations simultaneously.
• Channel Wizard: Create WhatsApp channels easily using a user-friendly interface for contacts.
• Bidirectional Sync: Messages flow seamlessly between WhatsApp and Odoo Discuss channels, ensuring consistency.
• Member Management: Add or remove users from WhatsApp channels without encountering constraint errors.
• File Attachment Support: Send images, audio, and documents directly from the Discuss channel to WhatsApp.
• Duplicate Prevention: Smart filtering avoids duplicate messages from channel replies.
• Real-time Sync: Automatic cron jobs synchronize messages every minute for real-time updates.
• Enhanced UI: Improved synchronization buttons, status indicators, and media format display for better user experience.

📱 Menu Structure

After installation, navigate to the new WhatsApp menu to access these functionalities:

1. 📥 Inbox: Manage active conversations, reply, mark as read/unread, and archive.
2. 💬 Conversations: Filter, search, perform bulk operations, and sort conversations.
3. 📋 All Messages: View complete message history, filter by direction, search content, and export data.
4. 🗄️ Archived: Manage archived conversations and unarchive as needed.
5. 📞 Create WhatsApp Channel: Create and manage discussion channels for WhatsApp conversations.
6. ⚙️ Configuration: Manage bridge settings, QR code authentication, and monitor bridge status.

Watch our YouTube demo for a visual walkthrough: https://youtu.be/kDv093K1yss?si=nUqJ3TTD0HzxV1q9